In the complex landscape of modern IT infrastructure, effective monitoring is more than just keeping an eye on Slack or a dashboard. It’s about feeling the rhythm produced by the pulse and vibration of your systems. It’s about composing the system so well that when something is off, by even a quarter beat, it feels like nails on a chalkboard.
This is what good monitoring looks like. This is what we do.
In our humble opinion, there is too much dogma in monitoring—“you should only alert on predictive monitors”, “you should only monitor on synthetic monitors”, “you should monitor everything”, etc. We believe monitoring should work for you rather than you working toward values superimposed by people who have different apps and different problems. Effective monitoring is that which maximizes availability and reliability without introducing burden and noise.
These beliefs guide us. Our Monitoring Service delivery blends industry best practices with our unique touch, moving past stability issues to leave your apps poised for growth.
How we do it:
Differentiation
We know the difference between monitoring and observability and we know that a more observable system allows for more effective monitoring, so we do both. Implementing visualization tools, dashboards, Application Performance Monitoring (APM), and Real User Monitoring (RUM) for enhanced data analysis and observability.Collaboration
We work with your engineering teams to implement new tools, reconfigure existing tools, and ensure that all appropriate logs and telemetry are collected from each component of your infrastructure and workloads.- Advanced Baseline AlertingWe establish layered alerts with specific thresholds and anomaly detection guided by Service Level Agreements (SLA). We minimize alert fatigue without jeopardizing service targets.
Optimization
Using baseline alerting, dashboards, and saved searches, we dial in existing monitors and set new ones to improve coverage and performance against Service Level Objectives (SLO).Documentation and Training
We work with your team to create an incident response process that works for you. We compile requirements, design rationale, operational information, and runbooks for each monitor so that you have a strong foundation to build on. Leaving behind recommended feedback loops, review cadences, incident response training, and effective post mortems.
Our Approach to Monitoring
We elevate your monitoring practices, using a comprehensive approach that combines the strengths of anticipatory metrics, synthetic monitoring, and AI/ML driven detection. We begin with a detailed evaluation of your current monitoring practices, covering everything from the tools you use to the metrics you track. Then, we dig into your systems, learning what your existing monitoring can see when they break and when they are working well. This lays the groundwork for a monitoring strategy that is tailored to your needs and challenges.
Our goal is to give you the insight you need to feel the rhythm of your systems on their best day and instinctively spot the problems that might send you drifting toward your worst day.
Our Monitoring Service Is For…
Companies at any stage in their journey, looking for tailored support to boost their growth. We offer monitoring and incident response solutions to strengthen your infrastructure, easing operational burdens and facilitating a smoother path to your goals.
Emerging companies aiming to establish strong monitoring systems early on, ensuring a scalable foundation for future growth and efficient operations.
Growing organizations looking to adapt their monitoring practices to keep pace with their growing infrastructure complexities, ensuring reliability and performance.
Larger companies with robust internal capabilities can benefit from our advanced APM, RUM, synthetic, and log analytics tools to preemptively address issues and streamline operations.
Whether you’re looking to refine your existing monitoring setup, gain deeper insights into system performance, or enhance your incident response capabilities, we can scale and adapt to your specific needs.
If you need help with Monitoring, fill out the form to connect with our team.