Not every workload needs the same level of support. That’s why we don’t believe in one-size-fits-all managed services.
Our tiered approach gives you exactly what you need today, with the flexibility to scale up as your requirements evolve. Start with foundational monitoring and governance in our Basic tier. Graduate to Production when uptime becomes critical. Move to Mission Critical when every minute of downtime costs real money. Add High Security when compliance and threat protection become non-negotiable.
Each package is built on 15+ years of expertise, delivered by an AWS Advanced Tier Partner who has earned the MSP Partner Program designation. We understand that infrastructure management isn’t just about keeping the lights on—it’s about enabling your business to move faster and compete harder.
Managed Services
Service
Basic
Production
Mission Critical
High Security
Service Management
Support & Guidance
Governance & Compliance
Cost Management
Security Monitoring
IaC Management
Backup Management
Included
Enhanced
Custom
Limited/Restricted
Not Included
Server/Container Management
Service
Basic
Enhanced
Container/Server Monitoring
Patch Management
Configuration Management
Included
Enhanced
Custom
Limited/Restricted
Not Included
Workload Monitoring & Incident Response
Service
Production
Mission Critical
High Security
Monitoring Configuration & Management
Job Monitoring & Execution
Incident Management
Problem Management
Included
Enhanced
Custom
Limited/Restricted
Not Included