About the Client

Blue360° Media is the leading U.S. provider of legal information exclusively for law enforcement. They offer a wide range of publications including manuals, code books, field guides, and professional development materials. Specializing in custom publications for specific agency needs, Blue360° Media’s mission is to inform and equip law enforcement professionals with the latest laws, rules, and regulations. Their focused approach ensures that those responsible for community safety have access to accurate and up-to-date legal information, supporting effective and compliant law enforcement practices. 

The Challenge

Blue360 Media recognized the need to enhance its app’s performance and decided to update its infrastructure strategy and supporting services. This initiative aimed to optimize the delivery and accessibility of their digital educational content, ensuring that law enforcement professionals and first responders have efficient access to crucial training materials. However, Blue360 Media faced significant challenges with its digital platform, including inefficient e-commerce functionality, unreliable and slow content downloads, and a pressing need to enhance overall security measures. 

The company grappled with data security, system monitoring, and persistent latency problems affecting the user experience. Collectively, these challenges threatened Blue360 Media’s ability to effectively serve its law enforcement and first responder clients, potentially impacting both their business performance and their crucial role in providing essential educational materials to these professionals. 

The Solution

We began with a comprehensive assessment of their IT infrastructure, architecture, AWS strategy, and coding practices. Our evaluation revealed root issues in planning, DevOps strategy, and ongoing operations, concluding that greater automation and self-healing capabilities were needed. To address these challenges, we implemented three critical AWS services: Amazon ElastiCache, Amazon Relational Database Service (RDS), and Amazon Auto Scaling. 

These strategic improvements were designed to address Blue360 Media’s performance issues and significantly enhance its digital infrastructure. Amazon ElastiCache provided a scalable, high-performance caching layer to reduce database workload and improve response times. Amazon RDS supported high availability, automated database administration tasks, handled backups and patches, and offered scalable storage, enhancing data security and reducing costs. Amazon Auto Scaling automatically adjusted the capacity of AWS resources based on application demand, ensuring sufficient capacity to handle varying loads and improve overall app availability. 

AWS Services Used

• Amazon ElastiCache 

• Amazon Relational Database Services (RDS) 

• AWS Auto Scaling 

The Results

Blue360 Media’s AWS system became 50% faster and more secure, with 24/7 monitoring now in place. They also managed to cut spending by 20%, while seeing a 5% increase in app store and website sales due to improved performance. These positive results demonstrated the effectiveness of the implemented solutions in addressing the company’s previous challenges. 

Impressed by these outcomes, Blue360 Media adopted our managed services model. This transition provided them with constant access to our team of experts, ensuring their technology continues to run smoothly. By embracing this ongoing support, Blue360 Media maintained its improved performance and continued providing vital resources to law enforcement and first responders effectively, solidifying its position as a leading provider of legal information in the law enforcement sector.